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60 MINUTE SALE STARTS IN...

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FAQS

When is the sale starting?

Our Black Friday Sale begins on 13 November 2025! Here are the details:

For strictly 60 minutes only, from 8:00 PM to 9:00 PM AEDT on 13 November 2025.

To take advantage of this incredible offer, please ensure you have checked out and placed your order within this 60-minute window. This special discount will not be extended beyond the specified time.

Do I need a discount code?

No discount code is needed! All our prices have been marked down, making it easier than ever to shop! Just remember you won’t be able to use any other discount codes or promotions during the sale.

Which products are on sale?

Everything is on sale! You heard it right, all products on our website are part of the sale! (Excluding e-gift cards)

 

Can I return?

Absolutely! We offer EASY and FAST 30-day returns. Here are your return options -  Domestic:  Exchange to another size or a store credit, restocking fee per item applies; International: store credit, restocking fee per item applies.NOTE: Any item discounted over 50%, free gifts, bundles and samples are considered final sale and non returnable

 

Can I use my store credit from returns?

You sure can!  

Can I use other discount codes or promotions?

No other discount codes or promotions may be used during the sale

When will you ship my order?

We aim to ship orders within 1-2 business days from our Sydney warehouse. Due to the huge volume of orders we receive during the sale period, sometimes it could take up to 3-5 days. 

Can I make changes to an order if it hasn’t shipped yet?

Our warehouse team works extra hard during the sale to pick, pack and dispatch orders as soon as possible. As such, we won’t be able to make changes to an order once confirmed. The good news is you may return/ exchange once received

Do you have the same sale in-store?

Our 60 minute sale is NOT available in-store (Freddy Cremorne) but we will also be running a promotion in-store starting 14 November 2025.  Kindly take note of store opening hours:

Tuesday to Friday: 11am to 4pm

Saturday: 10am to 4pm

I purchased it a day before the sale. Can you honour the discount?

As per the Sale terms and conditions, the promotion does not apply to orders prior or after the sale period. However if you have purchased a day before the sale, reach out to our Customer Support Team and we’ll see what we can do


 

Are gift cards included in your sale?

Gift cards are excluded from the sale

 

How do I contact you if I have questions about the sale or my order?

You may contact us via the following channels: